Can any one explain about IVR, and how can i implement that technology for my web application? is it possible?
June 30, 2009 by Question
Filed under Tech Answers
what can i do for that?what are all the requirements of IVR development software?
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One Response to “Can any one explain about IVR, and how can i implement that technology for my web application? is it possible?”
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Is it possible? yes. However, not with straight HTML technology alone.
You’ll need to pull in some rich internet application help, such as Flash, Silverlight, Java, or possibly a custom ActiveX control that can interface with and get input from a client-side microphone. I’ve seen lots of applications that can do this, but it is not simple to implement.
Getting the sound from the user is actually the hard part. once you can get an audio stream from the user, interpretting the sound is just a matter of gluing it up to several commercially available bits of software, such as Dragon NS or ViaVoice.